About the role

We are seeking a reliable and professional On-Call Front Desk Associate to support our team. This role requires flexibility, strong communication skills, and a commitment to maintaining a high standard of service for our residents and guests.

Qualifications

Experience in hotel front desk or residential concierge roles are preferred.
Highly proficient with technology and software use.
Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
Greet residents and guests with professionalism and warmth
Manage front desk operations, including phone calls, packages, and inquiries
Maintain a secure and organized lobby environment
Communicate effectively with team members and management
Handle situations with discretion, urgency, and professionalism

Position Requirements

Must be available to work both morning and evening shifts as needed
- Morning: 8:15 AM – 4:15 PM
- Evening: 4:15 PM – 12:15 AM
This is an on-call position, meaning shifts will vary based on business needs, call-outs, and coverage requirements
Full flexibility is required — candidates must be able to cover either shift when scheduled

What You Need To Be Successful

Eligible to work in the United States.
A high degree of proficiency with software and mobile applications.
Physical stamina and mobility including ability to reach, kneel, and bend.
Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
A positive attitude, and the ability to work effectively both in a team environment as well as independently

What You’ll Get When Joining Sosuite

Sosuite

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