Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish.

This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes.

Key Responsibilities

Respond to client inquiries in a timely and professional manner
Provide accurate information and clear guidance
Assist with scheduling, confirmations, and service updates
Maintain organized records of client communications
Monitor follow-ups to ensure a seamless client experience
Escalate or resolve issues efficiently when needed

Qualifications

Strong written and verbal communication skills
Customer service, administrative, or client support experience (preferred but not required)
Comfortable working independently in a remote environment
Detail-oriented, dependable, and organized
Tech-comfortable and confident navigating online systems
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

What This Role Offers

100% remote flexibility
Structured onboarding and ongoing training
Clear processes and tools for success
Growth opportunities within a supportive team environment

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